Get in touch
Contact TradingTune.
One address reaches a real person on the TradingTune Support Team. Whether it is a setup question, a billing matter, or a privacy request, email us and we will help.
Email us
[email protected]We read every message and aim to reply within a couple of business days. A clear subject line and the details below help us solve it on the first reply.
What to contact us about
General support
Setup help, questions about optimization methods or parameter ranges, unexpected behavior in the extension, or anything about using TradingTune day to day.
Helpful to include: Include your browser, the strategy or method involved, and what you expected to happen versus what you saw.
Billing and subscriptions
Questions about Pro, upgrading or canceling, invoices and receipts, or a charge that does not look right to you.
Helpful to include: Include the email on your account so we can find your subscription quickly. Never send full card details.
Privacy and data requests
Access, correction, or deletion of the limited account data we hold, plus any question about how the local-first model handles your strategies and results.
Helpful to include: Tell us the request type and your account email. We may need to verify your identity before acting.
You might find it faster here
Many questions are answered already. New to the tool? Start with getting started. Wondering which search to run? Compare the optimization methods. Want to learn more about us and how the tool works? For data and legal details, read our privacy policy and terms of service.